Privacy Policy
*1. Scope of This Privacy Policy*
1.1 This Privacy Policy explains how Shifeng (Shenzhen) Network Technology Co., Ltd. (hereinafter referred to as "the Company") and its publishing brand "SF Group" collect, use, and share your "Personal Information" in the context of the online games provided.
1.2 This Privacy Policy does not apply to the actions of companies not owned or controlled by the Company or individuals not employed or managed by the Company.
1.3 You are bound by this Privacy Policy, which is effective upon your use of the services. The Company reserves the right to update and modify this Privacy Policy at any time without prior notice or consent. Please check this page regularly for updates and changes.
*2. Collection of Personal Information* 2.1 When you register or use the Company's services (directly or through third-party platforms), the Company may request information such as your phone number and email address.
2.2 The Company may collect email addresses of individuals who communicate with the Company.
2.3 The Company may also collect personal information voluntarily provided by you. Please note that any personal information you post in the Company's games may be viewed by others.
2.4 The Company may receive information about you or your transactions from business partners with whom you have accounts, service relationships, or transaction histories.
2.5 The Company may obtain information about you from service providers engaged in marketing data services.
2.6 If you log in to access online gaming services through third-party platforms (including but not limited to Google, Facebook, LINE, Apple Store, etc.), the Company may obtain information such as your email address from these platforms.
2.7 The Company collects anonymous statistical information that is not unique to you, such as your zip code, current location, time zone, age, gender, preferences, interests, and favorites.
2.8 The Company also automatically collects information about your hardware, software, and mobile devices, including your IP address and device model. This information is used to maintain the Company's services and provide general statistics on customer usage.
*3. Use of Personal Information*
3.1 The Company uses collected personal information for the following general purposes: product and service provision, billing, identification and authentication, account access and management, maintenance, guarantees, other requested services, service improvement, communication, advertising, promotional materials, surveys, research, analysis, and reporting.
3.2 The Company may combine information it holds about you with information obtained from business partners or other sources.
3.3 The Company may send marketing advertisements to the email address you provided during registration or obtained from third-party platforms.
3.4 The Company may send marketing advertisements via SMS to the phone number you provided during registration.
3.5 Any personal information collected from you is used only for the specific purposes stated at the time of collection or purposes directly related to those stated. The Company will seek your consent before using your personal information for purposes not outlined in this Privacy Policy.
*4. Sharing Personal Information*
4.1 Unless stated in this Privacy Policy, the Company will not share personal information collected through its services with you.
4.2 The Company will share your personal information in the following cases: (1) you authorize the Company to do so; (2) it is necessary to complete a transaction; (3) to operate or improve the Company's services; (4) to fulfill actions you requested.
4.3 When you authorize the Company to do so, your email address may be shared with companies using the Company's services. How these companies use your email address is governed by their own privacy policies, not this Privacy Policy.
4.4 The Company may share your personal information with trusted partners to perform statistical analysis, send emails or postal mail, provide customer support, or arrange deliveries. These third parties are prohibited from using your personal information for any purpose other than providing these services and must keep your information confidential.
4.5 The Company may share personal information in the following cases:
4.5.1 In the course of business operations, it may be necessary or appropriate to provide your personal information to others (e.g., service providers, contractors, and selected vendors) to operate the Company's services and business. Where feasible, the Company seeks confidentiality agreements consistent with this Privacy Policy to limit the use or disclosure of such personal information.
4.5.2 The Company may share your personal information in response to subpoenas, court orders, or legal processes, to establish or exercise legal rights, defend against legal claims, or when the Company deems disclosure necessary or appropriate.
4.5.3 The Company may share your personal information to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to personal safety, violations of the Company's service terms, or as otherwise required by law.
4.5.4 As the Company continues to develop its business, it may sell all or part of its business. In such transactions, personal information collected from users is typically one of the transferred business assets. The transferred personal information remains subject to this Privacy Policy or any subsequent policy you agree to.
*5. Information About Minors*
5.1 The Company does not knowingly collect or solicit personal information from minors. If you are a minor, the Company does not recommend that you register or attempt to register for any of the Company's products, services, websites, or applications. Your personal information will only be sent to the Company with the authorization of your guardian. The Company does not take steps to verify the age of the information you provide.
5.2 If you believe the Company may have collected personal information from a minor under your parental responsibility and wish to have it deleted, please contact the Company through the contact information provided in the game.
*6. Retention of Personal Information and Other Data*
6.1 The Company retains your personal information, other data collected about you, and content you submit to or through the Company's services to the extent required by applicable laws, rules, and regulations, and as reasonably necessary to protect the Company's legitimate interests and business operations.
6.2 The Company will retain your personal information for the time necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The Company will take all reasonable steps to ensure your personal information is not retained longer than necessary.
*7. Data Transfer and Storage*
7.1 Data transmission over the internet cannot be guaranteed to be 100% secure. Therefore, the Company cannot ensure or guarantee the security of any information you transmit to the Company, and you do so at your own risk.
7.2 The Company uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technologies to operate its services. Where feasible, the Company seeks confidentiality agreements consistent with this Privacy Policy to limit the use or disclosure of your personal information.
*8. Access, Correction, and Deletion of Personal Information*
8.1 Your personal information will be stored in the Company's database for a reasonable period. If you are the subject of the personal information, you have the right to check whether the Company holds your personal information, obtain a copy of such information, and correct any inaccurate or outdated information.
8.2 You may also request the deletion of your personal information. However, the Company aims to maintain its services in a way that protects your personal information from accidental or malicious destruction. Therefore, after you delete your personal information from the Company's services, the Company may not immediately delete residual copies from its active servers or remove information from its backup systems. If such information is no longer needed for the purposes for which it was collected, the Company will delete it within a reasonable time.
8.3 Such requests should be submitted through the contact information provided in the game: [shifengwangluo888@gmail.com].
8.4 When updating or deleting your personal information, the Company may require you to verify your identity before processing your request, as detailed in the "Account Cancellation Agreement."
8.5 The Company may refuse requests that are: (1) repetitive; (2) require disproportionate technical effort (e.g., developing new systems or fundamentally changing existing practices); (3) affect others’ privacy; or (4) highly impractical (e.g., requesting deletion of information from backup tapes).
*9. Opting Out of Promotional Emails*
The Company sends promotional emails based on the email address you or third-party platforms provide. If you are the subject of the email address, you have the right to request to stop receiving promotional emails. The Company sends promotional SMS messages based on the phone number you provide. If you are the subject of the phone number, you have the right to request to stop receiving promotional SMS messages. Such requests should be submitted through the contact information provided in the game: [shifengwangluo888@gmail.com]. The Company will process the request within 3 business days. During this period, you may still receive emails or SMS messages.
*10. International Use*
The Company's services are global, but information collected by the games may be stored in Taiwan. If you use the Company's services outside Taiwan, you acknowledge that you voluntarily transmit information (which may include personal information) to Taiwan and agree that the collection, use, storage, and sharing of your information are governed solely by Taiwanese law, not the laws of your place of residence.
*11. Questions*
If you have any questions about this Privacy Policy, please contact the Company via [shifengwangluo888@gmail.com] or the contact information provided in the game.
*12. Changes and Updates*
The Company may update this Privacy Policy from time to time. The Company recommends that you review this Privacy Policy periodically to stay informed about how the Company protects the personal information it collects. Your continued use of the Company's services constitutes your agreement to this Privacy Policy and any updates.